Question 1

What's the difference between a candle and fragrance sticks?

Accepted Answer

A candle gives a stronger, more immediate scent throw when lit, along with added ambience from the flame, but only releases fragrance while burning. A reed diffuser offers a subtler, consistent background fragrance around the clock without any flame or active use required.

Question 2

How do fragrance sticks work?

Accepted Answer

Reed diffuser sticks work through capillary action, allowing scented oil to travel up the porous reeds and release fragrance into the room gradually and consistently over an extended period.

Question 3

What is an ambience set?

Accepted Answer

An ambience set typically pairs a candle with a reed diffuser or similar fragrance item, combining immediate scent from the candle with longer lasting background fragrance from the diffuser in one coordinated gift.

Question 4

How do I make a candle last longer?

Accepted Answer

Trim the wick to around 5mm before each burn to prevent excessive smoking and uneven burning, and allow the candle to burn until the wax melts evenly across the full surface on its first use to help prevent tunnelling.

Question 5

What are the best candle scents for relaxation?

Accepted Answer

Softer, calming fragrance notes such as lavender, sandalwood, or subtle woody and herbal blends tend to suit a relaxation focused gift best, rather than sharper or more energising scent profiles.

Question 6

Is there a minimum order quantity for candles or diffusers?

Accepted Answer

This varies by specific product and customisation method, but you can order a single unit as a sample. Get in touch and we'll confirm what's possible for the item you're interested in.

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