Our MOQs vary by product but typically start at 25 units for most premium items. Some high-end tech or luggage items may have lower minimums.

Yes. We offer blank samples for a small fee (refundable upon your bulk order) so you can verify quality. Branded samples are available upon request for specific projects.

The average lead time is between 7 and 10 days, however, this time may vary depending on final destination and product.

Yes. Navigating to studio gives you a full design team who can help design your logo or box design.

For the best print quality, we require vector files (AI, EPS, or high-res PDF). If you only have a PNG or JPG, our design team can often help convert it for a small fee.

We offer fully custom "Swag Boxes" including branded stickers, boxes and personalised note cards to create a premium unboxing experience.

We curate our catalogue from retail-grade brands (like Patagonia and Stanley & Stella) and vetted ethical suppliers. Every product is tested for durability and brand-alignment.

Sustainability is at our core. We prioritise products made from recycled materials, organic cotton, and plastic-free alternatives.

Yes, we partner with industry-leading brands to ensure your corporate gifts are items people actually want to keep and use.

Standard production and delivery take 2 to 3 weeks after the order has been placed. If you have a tight deadline, let us know, and we can explore "Fast Track" options.

Yes, we ship worldwide. We handle the logistics and customs paperwork to ensure your merch reaches your global offices or remote employees smoothly.

No. However, through the user dashboard you can quickly reorder products when you need them.

We accept all major credit and debit cards, Klarna commercial split-payments, and direct BACS bank transfers. Established corporate accounts and higher-volume contract clients may also qualify for standard 30-day payment terms, subject to credit approval.

Most orders include a standard setup fee per design to cover the cost of preparing screens or embroidery digitising. These will be clearly itemised when you checkout. On some products spending over £1000 sets the setup charge to free.

Customised items cannot be returned unless there is a defect with the product or there has been a printing error.

Navigating to the contact page you can either fill out the form or contact us directly at hello@brandably.com or call at +44 (0) 300 124 5565.

To guarantee crisp, high-resolution printing, embroidery, or engraving, we require vector files in AI, EPS, SVG, or vector PDF formats. If you only have raster files (PNG or JPEG), our studio design team can vectorize your assets for a small setup fee.

Custom merchandise requires specialized screen preparation, laser calibration, or embroidery digitizing. Setup fees are clearly itemized on your quote per design. On selected product lines, orders exceeding £1,000 qualify for free setup.

Yes. While the bulk order shares the primary company logo, we offer variable data laser engraving (individual names or initials) on notebooks, insulated bottles, and tech items, as well as personalized handwritten inserts for swag boxes.

We accept all major credit cards, debit cards, Klarna commercial split-payments, and direct BACS wire transfers. For established corporate accounts and higher-volume contract clients, we also offer standard 30-day net invoicing upon credit approval.

Because items are custom manufactured with your bespoke branding, items cannot be returned for change of mind. However, if your order arrives damaged, defective, or deviates from your signed digital proof, we issue an immediate priority reprint or credit.